Business Terms of Service

These Business Terms of Service ("Business Terms") govern your use of Sober Friend's platform as a business owner, treatment provider, or facility operator. By using our services, you agree to these terms.

1. Business Responsibilities

1.1 Accurate Information

You agree to provide and maintain accurate, current, and complete information about your business, including but not limited to:

• Business name, location, and contact information
• Services offered and treatment approaches
• Licensing and certification information
• Staff qualifications and credentials
• Insurance acceptance and payment policies

1.2 Legal Compliance

You must:

• Maintain all required licenses, permits, and certifications
• Comply with all applicable healthcare laws and regulations
• Adhere to HIPAA and other privacy regulations
• Follow state and federal guidelines for treatment facilities

2. Service Standards

2.1 Quality of Care

You agree to:

• Provide professional, ethical treatment services
• Maintain appropriate staff-to-client ratios
• Ensure safe and clean facility conditions
• Follow evidence-based treatment practices

2.2 Communication

You must:

• Respond to inquiries within 24-48 hours
• Keep your availability information current
• Provide clear information about your services
• Maintain professional communication standards

3. Platform Usage

3.1 Account Management

You are responsible for:

• Maintaining account security
• Updating business information promptly
• Managing staff access appropriately
• Protecting confidential information

3.2 Content Guidelines

Your content must:

• Be accurate and not misleading
• Respect intellectual property rights
• Follow healthcare marketing regulations
• Maintain professional standards

4. Non-Discrimination

You agree to:

• Not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status
• Provide equal access to services
• Maintain inclusive policies and practices
• Address accessibility needs appropriately

5. Insurance and Liability

You must:

• Maintain appropriate liability insurance
• Keep insurance information current
• Handle claims professionally
• Report incidents promptly

6. Privacy and Security

You agree to:

• Protect client confidentiality
• Implement appropriate security measures
• Report security incidents promptly
• Follow data protection best practices

7. Termination

Sober Friend reserves the right to:

• Suspend or terminate accounts for violations
• Remove inaccurate or inappropriate content
• Take action to protect platform integrity
• Modify services with notice